20% off any lower price
When you book your stay directly on withbanyan.com, you'll be guaranteed the best room rate. If you find a lower price elsewhere, we will match that rate and give you an additional 20% off.
20% off any lower price
When you book your stay directly on withbanyan.com, you'll be guaranteed the best room rate. If you find a lower price elsewhere, we will match that rate and give you an additional 20% off.
Found a lower price within 24 hours of booking on withbanyan.com? Fill in and submit our online claims form to request for 20% off.
We will review and process your refund claim and get back to you within 2 working days.
You can also enjoy:
• Flexible cancellation terms
• Access to a dedicated reservation specialist to assist with your booking.
For a valid claim under the Best Price Guarantee, it must fulfil the terms & conditions listed below.
The Best Price Guarantee does not apply to:
Taxes, gratuities or fees imposed by local authorities, or any charges or fees that may apply during your stay.
Existing reservations not booked via the withBanyan website (withbanyan.com)
Hotel package rates (which include combinations of accommodation, dining, spa packages, limousine transfers etc.)
Unpublished or negotiated rates (membership, partnership and rewards programs, corporate discounts, negotiated rates, group, convention, meeting and convention or other rates that are not available to the general public)
Rates offered to direct mail or email solicitations
The Best Price Guarantee will be suspended during the times when withbanyan.com is not available due to an outrage, a technical issue or circumstance beyond such other conditions as we may implement or stipulate from time to time in accordance with our Banyan Tree Group prevailing practices.
Prepaid Reservations
In the event a fully prepaid rate is booked through withbanyan.com, we will credit the difference in the form of hotel credits to be consumed during your stay at the resorts.
Validity of Claims
We reserve the right to withdraw and alter the terms of this FAQ without notice. Nothing in this FAQ shall be taken as representation, warranty or an obligation against the Banyan Group.
Guests should at all times refer to the most recent version of the FAQ on withbanyan.com